Use case

A contract library to manage contracts and their lifecycle

Manage all aspects of the lifecycle of your contractual repository including third party management.

Area(s)

BPM, Dematerialization, ECM

Sector(s)

Insurances and Protection

Specialities(s)

Back office and Mail management, Customer Experience

Business issue

Faced with an increasing number of suppliers, customers, and partners, this company specializing in insurance and provident insurance decided to acquire a contract management solution to manage third-party document repositories and their contracts through all stages of the contract lifecycle: third-party management, instruction, negotiation, execution, and termination.

In connection with the repository of third parties (suppliers, customers, partners), the solution allows the management of contracts from their instruction, negotiation to their termination, guaranteeing traceability, integrity, and probative value thanks to the electronic signature. The solution allows visibility on current contracts, previous, intermediate, or future versions, for each part of the contract at any time.

Before

The processing of agreements, distribution contracts, and supplier contracts, was manual. The impact on the productivity of the business teams was very heavy.

Processing times were too long and the quality of service was inconsistent.

There was little visibility into all the processes, wasted time and data, and tedious information searches.

Customer reminders to obtain information were made when this information had already been transmitted, which had a serious impact on the brand image.

After

Employees can now view a contract by type, customer, sector, and track their processing and progress in real-time.

Compliance management is clean with alerts on contracts and their constituent parts.

A bank full of a series of model contracts has been set up, which can be modified accordingly.

Work organization and alert systems make it possible to anticipate the key stages and expiry dates of contracts (payment, renewal, etc).

Visibility and traceability are visible on the different versions of contracts and relevant areas.

The system for archiving contracts preserves the integrity of the documents and the security of the document base.

Access and processing of documents are offered in sedentary or nomadic mode, compatible with tablets and smartphones.

Capabilities

  • Implementation of the Flowerdocs solution coupled with IBM FileNet EDM
  • Assisting Arondor in the internal reorganization of the management and optimization of contracts.
  • Recovery of the paper stock through the digitization of all contracts and associated documents
  • Interactions with business repositories thanks to the refocusing of all the information in a contract
  • Third-party and compliance management to highlight any obsolete parts.
  • Creation of a contract template bank
  • Simplified management of revision, validation, signatures, and publications around documentary processes
  • Clear visibility on current and renewal contracts.

Gains

Nearly 10,000 contracts are processed annually.

Improved partner, supplier, and customer relationships with faster and smoother processing of their cases.

Improved business development thanks to time saved on contract management.

Work flexibility for employees in face-to-face mode or teleworking.

Securing 100% of the document base.

Contact us

Areas

$

Dematerialization

$

ECM

$

Business Process Management

$

Robotic Process Automation & IA

$

Compliance

Use Cases

By Specialities

Customer Experience

Accounting / Finance Process
HR Process
Legal Process

Back Office & mail management

IT Management
Cas d’usage
By Sectors

Insurances & Protection

Banking & Financial Services

Industries & Services

Public

Services

$

Consulting & Innovation

$

Solutions design

$

Agile intregration

$

Services Center

Arondor’s Technologies

ARender Content Viewer

FlowerDocs ECM / BPM Platform

Fast2 Migration Platform

Flower Courrier and e-Envelop Solutions

Partners’ Technologies

Strategic Partners

Technology Partners

Outsourced Documentary Processes