Use case

Transverse EDM

Optimize its document platform thanks to the implementation of an ECM system.

Area(s)

ECM

Sector(s)

Industries & Services

Specialities(s)

Back office and Mail management, IT Management

Business issue

Faced with the explosion of its volume and uses, this large group specializing in property management and particularly in the field of property administration wanted to optimize its document platform by implementing a cross-disciplinary ECM system.

The challenge is to manage large volumes of documents with a small network of Agencies: 4400 co-owners managed and 130,000 co-owners.

 

Before

The management of a claim, the processing of a file, or the sending of electronic registered mail was in paper format.

The processing of the files was long and tedious.

There were many problems with file management, particularly with regard to search and processing times for documents.

There was no detailed security management of documents and their circulation.

 

After

Nearly 600 users and 5TB of documents are stored.

Traceability is strengthened, reducing the risk of fraud and providing proof of reading.

The ergonomics of the tool is very user-oriented.

The processing of document flows is automated.

Capabilities

  • Implementation of the GED FlowerDocs SaaS solution at AWS.
  • Fast2 Injector: Extract data from multiple target repositories, convert content to a different format than the original, trans-code metadata to prepare it for injection into the target system, inject to multiple sources, real-time operation monitoring and error recovery, logging, mapping, and business control.
  • HMI Treatment follow-up graph.
  • HTML ARender viewer: view, search, compare, annotate, hide, … etc…

Gains

40% reduction in the processing of complaints and creation of new files.

Rationalizations cost control (Licence, Infrastructure, etc.).

Development of the commercial part thanks to a better knowledge of the customer base and the implementation of adapted offers.

Contact us

Areas

$

Dematerialization

$

ECM

$

Business Process Management

$

Robotic Process Automation & IA

$

Compliance

Use Cases

By Specialities

Customer Experience

Accounting / Finance Process
HR Process
Legal Process

Back Office & mail management

IT Management
Cas d’usage
By Sectors

Insurances & Protection

Banking & Financial Services

Industries & Services

Public

Services

$

Consulting & Innovation

$

Solutions design

$

Agile intregration

$

Services Center

Arondor’s Technologies

ARender Content Viewer

FlowerDocs ECM / BPM Platform

Fast2 Migration Platform

Flower Courrier and e-Envelop Solutions

Partners’ Technologies

Strategic Partners

Technology Partners

Outsourced Documentary Processes